Support / Clinical Staff

A patient representative receives patients and visitors, processes and maintains patient information, collects copays and patient balances and schedules patients.

The new patient coordinator obtains new patient information, schedules initial appointments, verifies insurance information and checks copays. The new patient coordinator ensures a new patient’s first visit is a seamless experience, while communicating all medical information to the physician. In addition, the coordinator ensures all insurance information is obtained and entered into the system, allowing the front office team to accurately request copays and communicate financial policy.

The patient account representative coordinates insurance verification and referrals. He / She also counsels patients on account issues and balances.

The workers compensation representative receives referrals from workers compensation agencies and effectively processes, maintains, and coordinates patient information, physician schedules and communications.

Call center specialists perform duties related to taking calls from established patients and physician offices, helping to sort and allocate the treatment of patients.

Orthopaedic Technicians are vital to our patients’ recovery process. They fit patients with braces and splints, set casts, and fit them with durable medical equipment through the healing process.

A medical assistant also assists the physician with gathering initial patient information and preauthorization. He / She has been registered or certified from a formal training program.

An X-Ray technologist is a certified technologist that radiographs patients. X-Ray technologists have formal training and certifications.

An MRI technologist is a certified technologist that scans patients using magnetic resonance imaging. MRI technologists have formal training and certifications.